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Refund / Return Policy



All Jewelry and Customized item sales are final. If any Jewelry or customized item is received damaged or inaccurate (not as ordered), please contact us at within 3 Days of receiving the item(s) for an exchange or a store credit. Any items in need of an exchange will be charged shipping.

Clothing has a 30 day Exchange policy with the exception of customized items, which are only returnable if they do not arrive as ordered or arrive damaged. In which case, we will replace / exchange or credit your account for the damaged item(s) as long as we are notified within 3 days of  you receiving the order.

The return policy requires that you, the buyer, pay for all shipping cost associated with purchase, return, or exchange unless stated otherwise (example: coupon code or free shipping sale).

To receive store credit or exchange any damaged or inaccurate item(s) please email us at 

If you need to return an item after the 30 day period, you are still responsible to ship the item(s) back to Blue Tinsel and any items received after a 30 day period will only be eligible for a store credit and no exchanges.

We must receive an email to prior to any returns or exchanges so that we can provide further return or exchange instructions.